INSTITUTE OF MANAGEMENT CONSULTANTS
New England Chapter

News and Views

The eNewsletter for the New England Consulting Community
February 2005

In this issue:

Upcoming Events

Member Spotlights

CMC Corner

Welcome New Members

Share Your
Success Story

Member Feature Articles
Overloaded in the New Year? Lead Your Way Out!
by Harvy Simkovits
Project Management by "Non-Project" People
by Dan Reagan

Breakfast Brainstorms Calendar

Book and Article Reviews

This issue sponsored by

DELTEK

Deltek
Your business revolves around projects.
So should your software.


Formatting & layout services sponsored by

emerson consulting
group inc.

"We turn consultants into thought leaders!"

~~~~

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News From Committees

Looking For Articles

The Newsletter Committee is looking for articles. Please contact Mike Kayat at if you have an article you'd like to submit.

From the Editor's Desk

Welcome to this month's IMCNE newsletter.

In this month's issue we have included two feature articles by IMCNE members. The first article by Harvy Simkovits discusses how to avoid becoming overloaded with business commitments and other demands on our time and energy. As consultants, we should be aware of the stresses and strains on our clients, so that we can more effectively provide our guidance and advice. The second article by Dan Reagan provides a review of the basics of project management. He discusses some potential problems and provides proven tips for accomplishing successful projects.

We are interested to hear about any instances of where you have received project leads from other IMCNE consultants, or opportunities to provide articles or make presentations. Have you teamed up with other IMCNE consultants on projects? We have included an example of a successful collaboration among IMCNE consultants as described by Carol Bergeron.

The newsletter is an opportunity for you to provide news on your achievements and learn about your fellow consultant's activities. Please send your news, articles, book reviews and commentary for the next newsletter, the March 2005 issue. Thanks!

Good consulting!
Michael Kayat

Upcoming Events

Wednesday, March 2, 2005
The Thriving Consultant Seminar Series
Closing the Sale - Don't let business slip away
6:30 - 8:30 PM
Center for Entrepreneurial Growth, Bedford, MA

Monday, April 4, 2005
How Industries Evolve
A Thought Leader Dinner Meeting for Consulting to Businesses Large and Small

5:30 - 8:00 PM
Holiday Inn, Newton, MA

Monday, April 4, 2005
Board of Directors Meeting
2:00 - 4:00 PM (preceding the evening Dinner Meeting)
Holiday Inn, Newton, MA

Our first agenda item, from 2:00-3:00pm, is "Future Directions for Programming" and all are welcome to attend. IMCNE currently hosts nearly 40 events per year including dinner meetings with keynote speakers, the "Thriving Consultant" Seminar Series to help you grow your practice and Breakfast Brainstorms for local networking to discuss your most pressing business challenges. Come to this meeting and bring your creative programming ideas that will help support and build your business and enhance IMCNE in the coming year. No need to register for attending this joint Board and Programming Committee meeting, just show up!

Member Spotlights

Bill Granahan CIC, LIA, CMC (Albert Risk Management Consultants) is giving the following presentations: Mass RIMS, Risk Management Reports: What Management Needs and Wants to Know, March 17, 2005 at Bentley College (with Deborah Harder, Risk Manager at Staples and Kathy Jackson, Associate Counsel at Bose); Mass Council of Human Resource Providers, Nonprofits and Risk: Identify, Measure and Mitigate, March 22, 2005 in Framingham, MA; Connecticut Healthcare Seminar: Avoiding Common Mistakes in the Adoption and Administering of Employee Benefit Plans, Hartford, CT on May 5, 2005; Senior Financial Advisors/Northern New England, May 18, 2005, The Group Healthcare Market and other Employee Benefit Issues (with Jim Blue, President of Bostonian Group). Bill also has written an article on HSA's (Health Savings Account - the new consumer driven health plan).

Bill Katz CMC (Katz & Associates, Inc.) has been appointed Clinical Assistant Professor at the University of Massachusetts Amherst where he teaches in the Graduate Distance Learning Program, School of Public Health & Health Sciences. His courses include Introduction to Health Politics and Policy and Health Care Finance. Students are matriculated in the Master of Public Health online program. This is a challenging and unique experience according to Dr. Katz because his students, who may reside anywhere in the world where there is an Internet connection, enrich the class in ways that cannot be experienced in a classroom through their perspective gained in other cultures and health systems. Some students represent the US Military in many parts of the world. Others reside in several states other than Massachusetts, Japan and Central America. The classes include physicians, public health nurses and administrators. Dr. Katz also teaches in the graduate Health Care Administration program at UMass Lowell.

Tom Sowell (Sowell Manufacturing Consulting) was recently quoted as a source in the Boston Business Journal (February 4-10, 2005) regarding the layoffs and plant relocation of Barry Controls, Inc. manufacturing operations to Michigan. Tom has also signed a book publishing agreement with Random House Ventures to produce five engineering and management books that will comprise a series called The Manufacturing Efficiency Series. The first book, entitled Competitive Manufacturing is scheduled to be released for sale on May 15, 2005. The second book, still being developed yet nearing completion, is entitled, Strategic Manufacturing Management and is scheduled to be sold on January 1, 2006

Isn't it your turn to be in the spotlight? Send your name, your business name and 1) recent awards/distinctions/professional certifications you've received; 2) public speaking engagements; and 3) published articles. (Be sure to include key facts, such as when, where and for whom.) You must be an IMC member or affiliate to be featured. Email them to Mike Kayat at , Subject: IMCNE spotlight.

CMC Corner

For all of you who have been contemplating becoming CMCs but haven't known where to start, IMCNE will soon begin a 6-month mentoring program aimed at helping you not only get started but also get finished! With the help of an established CMC as your guide, you will complete all CMC requirements and finally get your goal of CMC status off the back burner. For details on this program, contact Bill von Achen, CMC at 978-440-8022 or .

An invitation to IMCNE CMC members — This section is dedicated to you. If you have commentary you'd like to share, here is a forum for you. Send your commentary to our Editor, Mike Kayat, for consideration. Email Mike at , Subject: CMC Commentary.

Welcome New Members

Rob Cimini
Pragmatic Consulting, Inc.

Share Your Success Story

by Carol Bergeron

Did you get a speaking or writing engagement, new client or prospect or team up on a project or new business venture based on relationships formed through IMCNE? If so, then we want to hear your success story next month!

My first exposure to IMCNE was over five years ago. While I attended program events that I thoroughly enjoyed and learned from, it was not until I got actively involved on IMCNE committees and the Board that led to strong and mutually rewarding relationships. For example, the creation of a new consulting service called "Outside Insights" was made possible only after having worked side by side with other IMCNE members. Our joint IMCNE volunteer activities facilitated our getting to know each other personally and professionally and formed a foundation of trusting relationships. Check it out: www.outsideinsights.org.

Carol Bergeron is President of Bergeron Associates.

Member Feature Articles

Overloaded in the New Year? Lead Your Way Out!
by Harvy Simkovits

Are you starting the new year over-extended, over-committed, overwhelmed and over-stressed in your business? Maybe you suffer from being under-leveraged as a leader!

"Too much to do and not enough time" is a common mantra for most business owners. Too many demands and expectations from customers, employees, vendors (even consultants), not to mention your own family (who want a piece of your time), can throw off kilter your well-intentioned New Year's business resolutions (those important "to-do's" you promised yourself in December to get to in January).

Here are some thoughts to leverage yourself better (using yourself to your utmost capability, and better working through and with others) during those high-demand and high "to-do" times, like right now.

1. Share the "water carrying". Does your business load rest just on your shoulders for you to carry alone, while everyone else is watching or waiting for you? If so, then you are setting the wrong expectation for those around you. You will never get out from under your pile. State clearly what you expect from whom, and reinforce the benefits for others to do their part to move the business forward. Note: If you have the wrong people around you, then change them as quickly as you possibly can. They can drag you and your organization down rather than bring you up to the heights you seek and deserve.

2. Make your conversations more candid and crisp. Stop "beating around the bush" with people. Get to the point more quickly and encourage others to do the same with you. You can still demonstrate caring and respect while getting quickly to the heart of a matter. Learning this skill can yield much saved time through more effective and efficient conversations. Also, try standing up during meetings. It can make day-to-day conversations go much faster.

3. Move others to bring forth their best (or point out how they are being less than they could be). Some people are inspired by a vision of what is possible, while others need a "wake-up call" (i.e., to be woken up to their capability and potential contribution). Employ both ends of this spectrum in order to move the people around you to take on greater ownership and responsibility.

4. Focus on what is really most important. Are you clear as to your most important concerns? Stop for a moment and list your ten most important priorities (or make 2 lists in order to separate business and personal objectives). Then do not leave work today until you have made some progress on at least the top two items on your list. Often, some of the other listed priorities will magically disappear when you have tackled the top two. Do this every day and watch your major accomplishments grow.

5. Install and utilize standardized practices. If you experience nagging business issues that continually reoccur, then that usually points to an insufficient understanding of that issue. Also, you may lack a practical or consistent policy, procedure or system to resolve it. Look at the recurring issues in your world and do what is needed from you to set those issues straight or to make them effectively disappear.

6. Focus on what you do best. Are you personally doing things that really do not fit with your best talents, resources and capabilities? The best business leaders know how to utilize their strengths while divesting themselves of what could be better done by others. Look at what you do not like to do, or are not good at, and assign that responsibility to someone more appropriate. Yet, also set up a check-in system to ensure that things delegated stay on track.

7. Take the time to reflect and think things out. If your behavior is constantly "do! do! do!", then you are locked into responding to the immediate and urgent, and not focusing on what is really important. The most effective people (like any sports team) take the occasional "time out" to regroup, re-prioritize and re-strategize. This way they have a better chance to tackle the situations they face with heightened insight, better actions and greater gusto.

By leveraging yourself in the above ways, you can lead yourself out of being overloaded. It takes a conscious effort to slow down in order to clear your head and act on the ideas above. Yet the payoff is to be more effective in your business and professional interactions.

Harvy Simkovits CMC runs Business Wisdom in Lexington, MA. He works with business leaders who want to be their best and win more at business.


Better Project Management by Non-Project People
by Dan Reagan

A major boost to workplace productivity can occur when those who most need project skills and techniques better understand and employ good, basic project management. Project management is employed everyday in the workplace, but not always called that or well executed. This outlines some of the most common opportunities for better project management, typical obstacles, and tips for implementing better project management.

Opportunities for employing basic project management

  • Efforts that involve more than just a few participants, or which cut across organizational boundaries or disciplines.
  • Efforts that are complex, have interdependencies, or require ordering of tasks.
  • Efforts that have special resource requirements, or which might have special roadblocks that would normally stand in the way of something happening.
  • Efforts that would benefit from clear thinking about objectives, or goals, or planning before they are started.
  • Efforts that would benefit from a referee or neutral participant.

Most common obstacles / resistance to basic project management

Resistance to project management starts with many common stereotypes and misconceptions. Many managers and employees think project management is only for:

  • Complex, not everyday situations
  • "Green eye shade" types - the persons who act as the group "nudge," who keep track of the infinite details and constantly chase to keep to the hard deadlines, status updates
  • People who like to follow a linear/fixed process (not "for people like me who need flexibility!")
  • Ekeing out a bit more productivity from a fixed set of tasks, not necessarily working smarter or better

And resistance comes from the many employees who have misconceptions about project management:

  • That it is hard to use or is inflexible
  • Creates an environment for people to fail (missed deadlines, etc.)
  • That it won't solve the key/sensitive problem that is out there but which is never discussed…!

Tips for better project management

Basic project management can be employed for better workplace performance - including "non-project" people - if some of the following tips are used.

  • Get the expectations right: Explain the process to be used
  • Make it clear that project management can be simple and is just a tool/technique
  • Keep it simple in all aspects
  • Explain the basic terms: Objectives, Participants, Responsibilities, Tasks, etc.
  • Use common words
  • Use a simple, common software platform for implementing a project
  • Limit the scope of efforts, particularly early on
  • Create an easy, non-critical environment for honestly discussing issues
  • Never let project issues become personal
  • Make the effort flexible and match it to the skills/maturity of the participants
  • Promise better results from those who agree to cooperate with the agreed upon minimum process

Dan Reagan is President of Strategy Implementation Group, Inc. His firm provides project management expertise and support.


You could be sharing your wisdom and observations with your fellow IMCNE members. Submit your article of 250-300 words for consideration to News & Views Editor Mike Kayat at , Subject: IMCNE article.

Breakfast Brainstorms Calendar
Free to IMCNE members and affiliates, $10 for nonmembers

Monday, March 7, 2005
7:45 a.m. - 9:15 a.m.
Radisson Hotel, Manchester, NH

Monday, March 14, 2005
7:45 a.m. - 9:15 a.m.
Rebecca's Café, Burlington, MA

Want to host a Breakfast Brainstorm in your area? Contact for details.

Strategic Partner Events — Check out our Calendar of Strategic Partner and Other Events on our web site for more information on events of interest. Click www.imcne.org/spcalendar.html, then click on the appropriate link for detailed information that could save you money.

Book and Article Reviews

Guerrilla Marketing for Consultants: Breakthrough Tactics for Winning Profitable Clients
By Jay Conrad Levinson and Michael W. McLaughlin
John Wiley & Sons, 2004

Since it's my own area of expertise, I'm naturally skeptical of marketing books with extravagant titles such as this one. Is the info in here really going to be extraordinary? Is it even going to be accurate? Will I learn something new?

Though there's not much in here I haven't heard before, I am, once again, an expert in these matters and you (probably) are not. And because this book is chock-full of good advice, precisely the sort I give my own clients, I must recommend it. Covering both basic and go-that-extra-mile marketing topics, it pushes the reader in the right direction, backing up its advice with explanations easy to understand. Take this passage on a subject near and dear to my heart:

"Why publish? Being published gives consultants instant credibility; it automatically qualifies them as authorities. It's natural for clients and prospective clients to be attracted to consultants who are thought leaders in their fields."

Hmmm…. Couldn't a' said it better myself. Go read this book.

Ken Lizotte CMC, president of IMCNE, specializes in transforming consultants into "thought leaders."

Please send book reviews to Mike Kayat at
If you come across any interesting articles, please send those in.


Give Excellent Service:

You have to do a thousand things one percent better, not just do one thing a thousand percent better. It's doing the little things well, being on time for meetings, returning phone calls, saying thank you to people. It sounds like a cliché, but that is the reason one organization or one person is successful over someone else. Everyone knows what they ought to be doing, but the ones who practice daily excellence are the real difference makers.

- Buck Rodgers

Live life:

And in the end, it's not the years in your life that count. It's the life in your years.

- Abraham Lincoln

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News and Views Editor
Mike Kayat
Metrisys, LLC - Sales, marketing & business development services for emerging technology companies
Phone: 978-371-0823
Email:

Mail: IMCNE "News & Views", P.O. Box 774, Westford, MA 01886
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