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From
the Editor's Desk
Welcome
to this month's IMCNE newsletter.
In
this month's issue we have included two feature articles by IMCNE
members. The first article by Harvy Simkovits discusses how to avoid
becoming overloaded with business commitments and other demands
on our time and energy. As consultants, we should be aware of the
stresses and strains on our clients, so that we can more effectively
provide our guidance and advice. The second article by Dan Reagan
provides a review of the basics of project management. He discusses
some potential problems and provides proven tips for accomplishing
successful projects.
We
are interested to hear about any instances of where you have received
project leads from other IMCNE consultants, or opportunities to
provide articles or make presentations. Have you teamed up with
other IMCNE consultants on projects? We have included an example
of a successful collaboration among IMCNE consultants as described
by Carol Bergeron.
The
newsletter is an opportunity for you to provide news on your achievements
and learn about your fellow consultant's activities. Please send
your news, articles, book reviews and commentary for the next newsletter,
the March 2005 issue. Thanks!
Good
consulting!
Michael Kayat

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Upcoming
Events
Wednesday,
March 2, 2005
The Thriving Consultant Seminar Series
Closing
the Sale - Don't let business slip away
6:30 - 8:30 PM
Center for Entrepreneurial Growth, Bedford,
MA
Monday,
April 4, 2005
How
Industries Evolve
A Thought Leader Dinner Meeting for Consulting to Businesses Large
and Small
5:30 - 8:00 PM
Holiday Inn, Newton, MA
Monday,
April 4, 2005
Board of Directors Meeting
2:00 - 4:00 PM (preceding the evening Dinner Meeting)
Holiday Inn, Newton, MA
Our first agenda item, from 2:00-3:00pm, is "Future Directions
for Programming" and all are welcome to attend. IMCNE currently
hosts nearly 40 events per year including dinner meetings with keynote
speakers, the "Thriving Consultant" Seminar Series to
help you grow your practice and Breakfast Brainstorms for local
networking to discuss your most pressing business challenges. Come
to this meeting and bring your creative programming ideas that will
help support and build your business and enhance IMCNE in the coming
year. No need to register for attending this joint Board and Programming
Committee meeting, just show up!

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Member
Spotlights

Bill Granahan CIC, LIA, CMC (Albert
Risk Management Consultants) is giving the following presentations:
Mass RIMS, Risk Management Reports: What Management Needs and
Wants to Know, March 17, 2005 at Bentley College (with Deborah
Harder, Risk Manager at Staples and Kathy Jackson, Associate Counsel
at Bose); Mass Council of Human Resource Providers, Nonprofits
and Risk: Identify, Measure and Mitigate, March 22, 2005 in
Framingham, MA; Connecticut Healthcare Seminar: Avoiding Common
Mistakes in the Adoption and Administering of Employee Benefit Plans,
Hartford, CT on May 5, 2005; Senior Financial Advisors/Northern
New England, May 18, 2005, The Group Healthcare Market and other
Employee Benefit Issues (with Jim Blue, President of Bostonian
Group). Bill also has written an article on HSA's (Health Savings
Account - the new consumer driven health plan).
Bill Katz CMC (Katz & Associates, Inc.) has been appointed
Clinical Assistant Professor at the University of Massachusetts
Amherst where he teaches in the Graduate Distance Learning Program,
School of Public Health & Health Sciences. His courses include
Introduction to Health Politics and Policy and Health Care Finance.
Students are matriculated in the Master of Public Health online
program. This is a challenging and unique experience according to
Dr. Katz because his students, who may reside anywhere in the world
where there is an Internet connection, enrich the class in ways
that cannot be experienced in a classroom through their perspective
gained in other cultures and health systems. Some students represent
the US Military in many parts of the world. Others reside in several
states other than Massachusetts, Japan and Central America. The
classes include physicians, public health nurses and administrators.
Dr. Katz also teaches in the graduate Health Care Administration
program at UMass Lowell.
Tom
Sowell (Sowell Manufacturing Consulting) was recently quoted
as a source in the Boston Business Journal (February 4-10, 2005)
regarding the layoffs and plant relocation of Barry Controls, Inc.
manufacturing operations to Michigan. Tom has also signed a book
publishing agreement with Random House Ventures to produce five
engineering and management books that will comprise a series called
The Manufacturing Efficiency Series. The first book, entitled
Competitive Manufacturing is scheduled to be released for
sale on May 15, 2005. The second book, still being developed yet
nearing completion, is entitled, Strategic Manufacturing Management
and is scheduled to be sold on January 1, 2006
Isn't
it your turn to be in the spotlight? Send your name, your business
name and 1) recent awards/distinctions/professional certifications
you've received; 2) public speaking engagements; and 3) published
articles. (Be sure to include key facts, such as when, where and
for whom.) You must be an IMC member or affiliate to be featured.
Email them to Mike Kayat at
, Subject: IMCNE spotlight.

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CMC
Corner
For
all of you who have been contemplating becoming CMCs but haven't
known where to start, IMCNE will soon begin a 6-month mentoring
program aimed at helping you not only get started but also get finished!
With the help of an established CMC as your guide, you will complete
all CMC requirements and finally get your goal of CMC status off
the back burner. For details on this program, contact Bill von Achen,
CMC at 978-440-8022 or
.
An
invitation to IMCNE CMC members This section is dedicated
to you. If you have commentary you'd like to share, here is a forum
for you. Send your commentary to our Editor, Mike Kayat, for consideration.
Email Mike at
, Subject: CMC Commentary.

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Welcome
New Members
Rob
Cimini
Pragmatic Consulting, Inc.

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Share
Your Success Story
by
Carol Bergeron
Did
you get a speaking or writing engagement, new client or prospect
or team up on a project or new business venture based on relationships
formed through IMCNE? If so, then we want to hear your success story
next month!
My
first exposure to IMCNE was over five years ago. While I attended
program events that I thoroughly enjoyed and learned from, it was
not until I got actively involved on IMCNE committees and the Board
that led to strong and mutually rewarding relationships. For example,
the creation of a new consulting service called "Outside Insights"
was made possible only after having worked side by side with other
IMCNE members. Our joint IMCNE volunteer activities facilitated
our getting to know each other personally and professionally and
formed a foundation of trusting relationships. Check it out: www.outsideinsights.org.
Carol
Bergeron is President of Bergeron Associates.

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Member
Feature Articles
Overloaded
in the New Year? Lead Your Way Out!
by Harvy Simkovits
Are
you starting the new year over-extended, over-committed, overwhelmed
and over-stressed in your business? Maybe you suffer from being
under-leveraged as a leader!
"Too
much to do and not enough time" is a common mantra for most
business owners. Too many demands and expectations from customers,
employees, vendors (even consultants), not to mention your own family
(who want a piece of your time), can throw off kilter your well-intentioned
New Year's business resolutions (those important "to-do's"
you promised yourself in December to get to in January).
Here
are some thoughts to leverage yourself better (using yourself to
your utmost capability, and better working through and with others)
during those high-demand and high "to-do" times, like
right now.
1.
Share the "water carrying". Does your business load
rest just on your shoulders for you to carry alone, while everyone
else is watching or waiting for you? If so, then you are setting
the wrong expectation for those around you. You will never get out
from under your pile. State clearly what you expect from whom, and
reinforce the benefits for others to do their part to move the business
forward. Note: If you have the wrong people around you, then change
them as quickly as you possibly can. They can drag you and your
organization down rather than bring you up to the heights you seek
and deserve.
2.
Make your conversations more candid and crisp. Stop "beating
around the bush" with people. Get to the point more quickly
and encourage others to do the same with you. You can still demonstrate
caring and respect while getting quickly to the heart of a matter.
Learning this skill can yield much saved time through more effective
and efficient conversations. Also, try standing up during meetings.
It can make day-to-day conversations go much faster.
3.
Move others to bring forth their best (or point out how they are
being less than they could be). Some people are inspired by
a vision of what is possible, while others need a "wake-up
call" (i.e., to be woken up to their capability and potential
contribution). Employ both ends of this spectrum in order to move
the people around you to take on greater ownership and responsibility.
4.
Focus on what is really most important. Are you clear as to
your most important concerns? Stop for a moment and list your ten
most important priorities (or make 2 lists in order to separate
business and personal objectives). Then do not leave work today
until you have made some progress on at least the top two items
on your list. Often, some of the other listed priorities will magically
disappear when you have tackled the top two. Do this every day and
watch your major accomplishments grow.
5.
Install and utilize standardized practices. If you experience
nagging business issues that continually reoccur, then that usually
points to an insufficient understanding of that issue. Also, you
may lack a practical or consistent policy, procedure or system to
resolve it. Look at the recurring issues in your world and do what
is needed from you to set those issues straight or to make them
effectively disappear.
6.
Focus on what you do best. Are you personally doing things that
really do not fit with your best talents, resources and capabilities?
The best business leaders know how to utilize their strengths while
divesting themselves of what could be better done by others. Look
at what you do not like to do, or are not good at, and assign that
responsibility to someone more appropriate. Yet, also set up a check-in
system to ensure that things delegated stay on track.
7.
Take the time to reflect and think things out. If your behavior
is constantly "do! do! do!", then you are locked into
responding to the immediate and urgent, and not focusing on what
is really important. The most effective people (like any sports
team) take the occasional "time out" to regroup, re-prioritize
and re-strategize. This way they have a better chance to tackle
the situations they face with heightened insight, better actions
and greater gusto.
By
leveraging yourself in the above ways, you can lead yourself out
of being overloaded. It takes a conscious effort to slow down in
order to clear your head and act on the ideas above. Yet the payoff
is to be more effective in your business and professional interactions.
Harvy
Simkovits CMC runs Business Wisdom in Lexington, MA. He works
with business leaders who want to be their best and win more at
business.
Better
Project Management by Non-Project People
by Dan Reagan
A major
boost to workplace productivity can occur when those who most need
project skills and techniques better understand and employ good,
basic project management. Project management is employed everyday
in the workplace, but not always called that or well executed. This
outlines some of the most common opportunities for better project
management, typical obstacles, and tips for implementing better
project management.
Opportunities
for employing basic project management
- Efforts
that involve more than just a few participants, or which cut across
organizational boundaries or disciplines.
- Efforts
that are complex, have interdependencies, or require ordering
of tasks.
- Efforts
that have special resource requirements, or which might have special
roadblocks that would normally stand in the way of something happening.
- Efforts
that would benefit from clear thinking about objectives, or goals,
or planning before they are started.
- Efforts
that would benefit from a referee or neutral participant.
Most
common obstacles / resistance to basic project management
Resistance
to project management starts with many common stereotypes and misconceptions.
Many managers and employees think project management is only for:
- Complex,
not everyday situations
- "Green
eye shade" types - the persons who act as the group "nudge,"
who keep track of the infinite details and constantly chase to
keep to the hard deadlines, status updates
- People
who like to follow a linear/fixed process (not "for people
like me who need flexibility!")
- Ekeing
out a bit more productivity from a fixed set of tasks, not necessarily
working smarter or better
And
resistance comes from the many employees who have misconceptions
about project management:
- That
it is hard to use or is inflexible
- Creates
an environment for people to fail (missed deadlines, etc.)
- That
it won't solve the key/sensitive problem that is out there but
which is never discussed
!
Tips
for better project management
Basic
project management can be employed for better workplace performance
- including "non-project" people - if some of the following
tips are used.
- Get
the expectations right: Explain the process to be used
- Make
it clear that project management can be simple and is just a tool/technique
- Keep
it simple in all aspects
- Explain
the basic terms: Objectives, Participants, Responsibilities, Tasks,
etc.
- Use
common words
- Use
a simple, common software platform for implementing a project
- Limit
the scope of efforts, particularly early on
- Create
an easy, non-critical environment for honestly discussing issues
- Never
let project issues become personal
- Make
the effort flexible and match it to the skills/maturity of the
participants
- Promise
better results from those who agree to cooperate with the agreed
upon minimum process
Dan
Reagan is President of Strategy Implementation Group, Inc. His
firm provides project management expertise and support.
You
could be sharing your wisdom and observations with your fellow IMCNE
members. Submit your article of 250-300 words for consideration
to News & Views Editor Mike Kayat at
, Subject: IMCNE article.
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Breakfast
Brainstorms Calendar
Free to IMCNE members and affiliates,
$10 for nonmembers
Monday,
March 7, 2005
7:45 a.m. - 9:15 a.m.
Radisson Hotel, Manchester, NH
Monday,
March 14, 2005
7:45 a.m. - 9:15 a.m.
Rebecca's Café, Burlington, MA
Want
to host a Breakfast Brainstorm in your area? Contact
for details.
Strategic
Partner Events Check out our Calendar of Strategic Partner
and Other Events on our web site for more information on events
of interest. Click www.imcne.org/spcalendar.html,
then click on the appropriate link for detailed information that
could save you money.

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Book
and Article Reviews
Guerrilla
Marketing for Consultants: Breakthrough Tactics for Winning Profitable
Clients
By Jay Conrad Levinson and Michael W. McLaughlin
John Wiley & Sons, 2004
Since
it's my own area of expertise, I'm naturally skeptical of marketing
books with extravagant titles such as this one. Is the info in here
really going to be extraordinary? Is it even going to be accurate?
Will I learn something new?
Though
there's not much in here I haven't heard before, I am, once again,
an expert in these matters and you (probably) are not. And because
this book is chock-full of good advice, precisely the sort I give
my own clients, I must recommend it. Covering both basic and go-that-extra-mile
marketing topics, it pushes the reader in the right direction, backing
up its advice with explanations easy to understand. Take this passage
on a subject near and dear to my heart:
"Why
publish? Being published gives consultants instant credibility;
it automatically qualifies them as authorities. It's natural for
clients and prospective clients to be attracted to consultants
who are thought leaders in their fields."
Hmmm
.
Couldn't a' said it better myself. Go read this book.
Ken
Lizotte CMC, president of IMCNE, specializes in transforming
consultants into "thought leaders."
Please
send book reviews to Mike Kayat at
If you come across any interesting articles, please send those in.
Give
Excellent Service:
You
have to do a thousand things one percent better, not just do one
thing a thousand percent better. It's doing the little things well,
being on time for meetings, returning phone calls, saying thank
you to people. It sounds like a cliché, but that is the reason
one organization or one person is successful over someone else.
Everyone knows what they ought to be doing, but the ones who practice
daily excellence are the real difference makers.
- Buck
Rodgers
Live
life:
And
in the end, it's not the years in your life that count. It's the
life in your years.
- Abraham
Lincoln
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or by calling 800-696-7399.
About
IMCNE
Learn more about IMCNE's programs, membership details and services
to New England consultants by clicking here
or calling us at 800-696-7399.
News
and Views Editor
Mike Kayat
Metrisys, LLC - Sales, marketing & business development services
for emerging technology companies
Phone: 978-371-0823
Email:
Mail:
IMCNE "News & Views", P.O. Box 774, Westford, MA 01886
Copyright
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